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MIKAL Salon & Spa Software

Ultimate Salon Software since 1982



Client visit cycles slowing? Betta getta JITA!

Posted on May 26, 2023 at 2:40 PM

More on Marketing with the Mikal 5 Step Program

Now for the Skeptical clients.

The Skeptical clients need to get back on schedule with you. Mikal salons and spas use the JITA program, Just In Time Appointments, to entice the clients back in with those last minute opportunities. In this new environment cancellations are up. This is a problem and an opportunity. JITA automatically looks at your book every day and sends out email and text messages to clients about those last minute opportunities. Don’t think this is like a post on Face Book or a Tweet that is lost in seconds on your client’s timeline. JITA sends the message directly to your clients offering services and does not bother your clients that have been to you in the last 30 days or have a future appointment booked. JITA is direct and smart about offering the opportunities for you to grow your book.

Today’s client is Skeptical and conservatively impulsive! That means they hold on to their money as long as they can but when the urge hits them to buy something - they do! (Remind you of anyone you know?)

At the same time in this post Covid economy clients have slowed down their visit frequency. Clients are stretching their appointments out and did you know if your average client puts off their visits by just one more week that can mean a 15% decrease in sales volume? OUCH!

JITA is the answer. Just In Time Appointment offers take advantage of the new buying trends and increase client visits and income.

JITA looks at your book each morning and checks for available times. Then JITA e-mails/texts clients who you want to offer these appointment opportunities to. Only each service provider’s clients that have opted in to JITA, only for the services you want to promote, only for the times of day you want to build, and only to clients that do not have a future appointment. JITA makes smart marketing offers!

So you need to get Mikal’s JITA going NOW! It only takes minutes to set up and runs every day automatically.

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